Is it possible to exchange a product for a different size? How?
If a product you ordered is too small or big or it was just not your style, don’t worry! We will be happy to exchange it for you. The item should be unworn, unwashed and in its original condition. Please sent us products also with an invoice or a copy of the invoice to the address:
- Herkul Shop, Ulica Kneza Koclja 11, 2000 Maribor, Slovenija.
To the package add please invoice or copy of invoice. Inside of package add a paper where will be a description which model you would like to exchange for what - requested model, size and color and write there your contact information – name, delivery address and your phone number.
- Sender must be the person which create the order.
- Exchange of goods is possible for 30 days after you receive a package.
- The duration of the process of exchange could last up to 14 days.
Thank you for understanding.
PS: If you still have any question, feel free to contact us by phone on number +0(0386)31 225 100 or by email: Info@nebbia.si
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Is it possible to return a product? How?
If a product which you ordered doesn’t suit you or you’re not satisfied with it you can return it to us without any reason within 30 days after you receive a package.The item should be unworn, unwashed and in its original condition. Please sent us products also with
- Herkul Shop, Ulica Kneza Koclja 11, 2000 Maribor, Slovenija.
To the package add invoice, please. Write us only a letter with your contact information, name and account number. If you write us, why you are not satisfied with a product, we will be thankful to you for your feedbacks and so for future we will know what to improve to satisfy everybody!
- The duration of the process of return could last up to 14 days.
- Sender must be the person which create the order.
- Thank you for understanding.
PS: If you still have any question, feel free to contact us by phone on number +0(0386)31 225 100 or by email: Info@nebbia.si